Create a Culture of Innovation with the 10 Laws of Trust

Trust is the currency of business success. Here’s how to build it into your corporate culture. Leading organizational change to create a corporate culture that delivers continuous innovation is one of today’s most strategic business imperatives. But how do you do that? We’ve seen what happens to companies when customers lose trust in their brands – just think Target (data breach),…

The Chief Innovation Officer Job Description

Hiring a Chief Innovation Officer? Use this job description template. Every organization needs innovation – not just to thrive but to just survive in today’s disruptive world. That’s why I’ve spent my last 25 years focused on innovation and why I’ve described how organizational lag stifles it in most companies. That’s also why I’ve covered topics like innovation…

Five Steps to Successful Organizational Change

Research on 5 million people from 2,000 companies reveal the 5 steps for transformational change Driving and sustaining organizational change is one of the biggest business priorities. That’s why innovation, culture, and disruption are hot leadership topics. For the past two decades, the success rates of change efforts have been dismal. In 1996, Harvard Business School professor John Kotter reported that…

Gallup Surveyed 37 Million People and Found 1 Simple Thing Separates Good and Bad Managers

With one research study, the definition of “manager” just blew up. Think about the biggest workplace trends: gig workers, artificial intelligence, robotics replacing workers, diverse workplace cultures, and remote employees. Just about every organization I advise or consult these days is undergoing massive transformative change. Today’s workforce — especially the younger generations — wants work with deep purpose and coaches…