What is the Kubler Ross Change Curve, and what are best practices, tools and templates for teams and organizations?
Definition of the Kubler Ross Change Curve
The Kubler Ross Change Curve is a model that describes the stages of individuals’ responses to organizational change. There are five stages of the change curve. The purpose of this model is to assist the organization in gauging how individual employees will respond to the change at different stages.
Description of the Kubler Ross Change Curve
The stages of the Kubler Ross Change Curve resemble those of the five stages of grief.
- Stage 1: Employees might be surprised by or deny the need for change. These employees should be given a lot of time to come to terms with these changes. Managers can aid in this process by communicating the purpose of the change or the consequences of remaining stagnant. Information regarding the change should not be presented all at once so as to not overwhelm these individuals. Rather, it should be presented in pieces.
- Stage 2: When employees understand the necessity for change, they might become fearful of or irritated at the prospect of abandoning their routines. So as to not let employee anger reach extreme levels, managers should continue to openly communicate with their employees and address any concerns they have.
- Stage 3: Once employees have accepted that they need to adapt their work habits, they will try to negotiate with management so that they are least affected by the change. As employees adjust to the new changes, they might not be as productive. To allow for the smoothest transition, management should ensure that all employees receive training.
- Stage 4: As employees continue to develop competence in the new work environment, morale and productivity could be low. This might be because employees are having difficulty accepting their new reality. Therefore, it is critical that managers try to garner as much support for and excitement surrounding the change during training so that employees have a more enthusiastic attitude.
- Stage 5: In this stage, employees finally begin to accept the change, see it as a positive occurrence and decide on new goals they would like to accomplish in this new work environment.
Tools & Templates
The Kubler Ross Change Curve is often defined and then communicated in presentations, spreadsheets, and other strategic documents.
upBOARD's Online Kubler Ross Change Curve Tools & Templates
Unlike most traditional Change Model templates in MS Word, Excel, or PowerPoint, upBOARD’s online Kubler Ross Change Curve collaboration tools allow any team or organization to instantly begin working with our web templates and input forms. Our digital platform goes far beyond other software tools by including progress dashboards, data integration from existing documents or other SaaS software, elegant intuitive designs, and full access on any desktop or mobile device.
Learn more about upBOARD’s portfolio of other change management best practice tools and templates, including:
AIM Accelerated Implementation Methodology, Beckhard & Harris Change Process, Boston Consulting Group Change Delta, Brainstorming, Bridges’ Leading Transition Model, Burning Platform, Case for Change, Change Fatigue, Change Management Curve, Change Management Impact Analysis, Change Management Maturity Model, Change Management Levers, Change Management Plan, Change Management Roadmap, Change Proposal, Change Readiness Assessment, Change Resistance Management Plan, Change Risk Assessment, Change Success Metrics, Communications Planning, Core Values, Deming Change Cycle, EASIER Change Management, Employee Engagement Plan, Feedback Capture Grid, Focus Groups, Geert Hofstede’s 6 Dimensions of Culture, GE Change Acceleration Process, Go-Live Planning, Head, Heart and Hands Model, Kotter’s 8-Step Change Model, Kubler Ross Change Curve, Lewin’s Change Management Model, Maurer’s 3 Levels of Resistance, Nudge Change Model, People Centered Implementation, Performance Support, Process Mapping, Sponsor Roadmap, Stakeholder Analysis, Stakeholder Interviews, Switch Change Framework, User Acceptance Testing, VRIO Framework and What’s In It For Me (WIIFMs).