Management guru Peter Drucker once said, “What’s measured improves.” So true. You get what you measure when it comes to business performance. The problem is that most teams don’t have clear key performance indicators (KPIs) to measure the success of their strategies and projects. Sure, they may have goals, but without clear KPIs, they don’t have a way to know quantitatively that they’re…Details
Soren Kaplan is a columnist for Inc. Magazine, an Affiliate at the Center for Effective Organizations at USC’s Marshall School of Business, and author of the bestselling and award-winning books Leapfrogging and The Invisible Advantage. He is a co-founder of upBOARD (the world’s first and largest platform for online business best practices), and has been recognized by the Thinkers50 as one of the world’s top thought leaders in business strategy and innovation.