Concept Testing is the process of using surveys, interviews, or other means to test consumer acceptance of a new product idea prior to introducing a new product to the market.
What is Concept Testing, and what are best practices, tools and templates for teams and organizations?
Definition of Concept Testing
Description of Concept Testing
Concept Testing is usually used to test out new product ideas but can also be used to test an advertising idea. A concept test involves presenting an idea to customers to obtain feedback. The approach can be qualitative and involve interviews or focus groups to gain new insights into value propositions, optimal features, or competitive differentiation. When conducting quantitative surveys, a Concept Test often asks questions such as purchase intent for the specific product and results can be compared to purchasing norms. By doing this, you learn whether your concept has the potential to become a viable product. If the Concept Testing is done well, it may also reveal volume estimates and help define which type of consumer liked the product best, leading to valuable insight around customer segmentation. It is important that the testing questionnaires are high in quality, otherwise results from data gathered during the surveys may be biased by measurement error.
Tools & Templates
Specific tools used in Concept Testing typically include focus groups, interviews, and surveys.
upBOARD's Online Concept Testing Tools & Templates
upBOARD’s online Concept Testing collaboration tools allow any team or organization to instantly begin working with our web templates and input forms to define their ideal concept testing approach. Our digital platform goes far beyond other software tools by including progress dashboards, data integration from existing documents or other SaaS software, elegant intuitive designs, and full access on any desktop or mobile device.