What is Competency Based Interviewing, and what are best practices, tools and templates for teams and organizations?
Definition of Competency Based Interviewing
Competency Based Interviewing is a style of interviewing used to determine an applicant’s ability to handle certain situations. Most questions in this type of interview require the candidate to provide specific examples of how they’ve responded to difficult situations in the past.
Description of Competency Based Interviewing
Competency Based Interviewing as a technique has been in use for the last thirty years, mostly as a result of many companies using Competency Frameworks in their job descriptions. Competency Based Interviewing is typically used when the interviewer wants to know how the candidate might behave when put in common workplace situations.
While traditional job interviews consists of a fluid, back and forth conversation, a Competency Interview consists of structured questions in the same order given to each interviewee. Each question requires the candidate to give a specific example from his or her background in which they solved a specific problem or made a specific decision that achieved a successful outcome.
Another key feature of Competency Based Interviewing is that the answers are scored against predetermined competencies such as Communication, Teamwork, Leadership or Decision-Making skills.
Tools & Templates
Specific tools used in Competency Based Interviewing include Competency Frameworks and Behavioral Scoring Matrices.
upBOARD's Online Competency Based Interviewing Tools & Templates
upBOARD’s online Competency Based Interviewing collaboration tools allow any team or organization to instantly begin working with our web templates and input forms. Our digital platform goes far beyond other software tools by including progress dashboards, data integration from existing documents or other SaaS software, elegant intuitive designs, and full access on any desktop or mobile device.
Learn more about upBOARD’s portfolio of other human resources best practice tools and templates, including:
Career Planning, Change Management, Communication Management, Competency-Based Interviewing, Critical Incidents, Culture Mapping, Delphi Method, Employee Engagement Surveys, Executive & Leadership Coaching, Growth Mindset, Herzberg’s Two-Factor Theory, Job Analysis, Job Description, Learning and Growth Perspective, Mentoring, Performance Management, RACI, Resource Breakdown Structures (RBS), Retirement Index, Skills Requirement Checklist, Stakeholder Analysis, and Workday Task Analysis.