Communication Management is the oversight of all channels of communication within an organization.
What is Communication Management, and what are best practices, tools and templates for teams and organizations?
Definition of Communication Management
Description of Communication Management
Communication Management in an organization includes the monitoring and dissemination of all communication directives connected with an organization, both internally and externally. Communication Managers often use the following structure to ensure effective communication:
- Who needs the information for a project or to get work done?
- What information is needed?
- When is the information needed?
- How do different stakeholders consume information (e.g., websites, mobile, etc.)?
- What format should the information take?
- Who will be responsible for distributing the information?
Included in the overall responsibilities of Communication Management is the designing of strategies for corporate communication and managing the flow of information online, in the social media and in the press, and in doing so in a way that profiles the company in the most favorable way.
Tools & Templates
Some of the tools used in Communication Management include communication plans, social media strategies, stakeholder analysis, emails templates, websites, and press releases.
upBOARD's Online Communication Management Tools & Templates
upBOARD’s online Communication Management collaboration tools allow any team or organization to instantly begin working with our web templates and input forms. Our digital platform goes far beyond other software tools by including plans, progress dashboards, data integration from existing documents or other SaaS software, elegant intuitive designs, and full access on any desktop or mobile device.
Learn more about upBOARD’s portfolio of other human resources best practice tools and templates, including:
Career Planning, Change Management, Communication Management, Competency-Based Interviewing, Critical Incidents, Culture Mapping, Delphi Method, Employee Engagement Surveys, Executive & Leadership Coaching, Growth Mindset, Herzberg’s Two-Factor Theory, Job Analysis, Job Description, Learning and Growth Perspective, Mentoring, Performance Management, RACI, Resource Breakdown Structures (RBS), Retirement Index, Skills Requirement Checklist, Stakeholder Analysis, and Workday Task Analysis.