objectives and key results okr process

Create your objectives and key results process with this free online OKR template download

Sometimes big visions can be powerful motivators to drive people, but clear objectives and metrics deliver results. I’ve worked with some of the world’s most innovative startups and big companies for over 25 years. In that time, I’ve seen leaders and teams become enamored with the idea of building their own “disruptive” future visions. This…

How No-Code and Low-Code Software Platform Tools will Disrupt Every Industry

No-code and low-code software tools will disrupt almost every industry A massive transformation faces the software industry, similar to the disruption we’ve seen hit other industries like health care and manufacturing. We’ve already seen how Google Docs took the world by storm through free cloud-based software, forcing Microsoft to change its Office 365 business model. Cloud-based software is now the norm. Now,…

Identifying Disruptive Digital Trends and Technologies Will Drive Innovation in 2020

Disruption is everywhere. Here are 10 trends that will create opportunities – and threats – in 2020. Twenty years ago, when I started advising startups and Fortune 500 companies on their innovation strategies, a “2020 vision” served as a key staple in most business planning efforts. The future is finally here. Emerging technologies catalyze disruption. But 2020 promises to be…

Customer Experience Differentiation Will Be the Next Big Competitive Advantage

Want to improve your customers’ experience? Try these connected strategies. What’s the secret to a winning business model and long-term competitive advantage? It’s not just about technology, products and services. Your customer experience may just be the ultimate competitive advantage. Strategy and innovation experts Nicolaj Siggelkow and Christian Terwiesch just published a new book called Connected Strategy: Building Continuous…

Amazon’s Success Boils Down to Six Building Blocks

Replicate Amazon’s secret formula for winning big in the digital age Having run strategy and leadership development programs across the Fortune 1000 for over the past 25 years, I’ve seen lots of business models. As I highlighted in a prior article on The Future of Seamless Shopping, nothing currently parallels Amazon when it comes to innovation. Amazon’s management system is designed…

Top Strategy and Innovation Books of 2019

The best strategy & innovation books deliver new insights, examples and tools for reinventing business. I’ve recently written about the disruptive change and innovation upending markets like product packaging, travel and hospitality, management consulting, construction, healthcare, and manufacturing. No matter the trends, technologies or transformations, every industry faces similar challenges: What business models must we create for the future? How do we differentiate…

One of the Biggest Keys to Successful Change Management is the Start-Stop-Continue Plan

Real change requires more than just doing something new. It also involves stopping what doesn’t work and continuing what’s already working well. When I work with leaders and organizations looking to create change and innovate, I always tell them the same thing: strategy is as much about what you don’t do, as it is about what you decide to do. It’s natural to look for…

Forget Your Business Plan. Create a Strategy Map.

Strategic plans become outdated the moment they’re created. Instead, create a one-page strategy map. Having run the internal strategy consulting group at HP, and then consulting to both startups and big companies like Disney, Visa, Colgate, Medtronic and others, I’ve created hundreds of strategic plans. Business strategy used to be a clear and methodical process. No more. Today’s discontinuous technologies and…

4 Steps to Create a Burning Platform to Motivate Change

Motivating people to change requires a burning platform combined with an inspiring future vision. We’ve seen what happens when companies become complacent and stop innovating. A startup or other innovator disrupts their markets and businesses. We know innovation and change is important, but how do you get people focused and moving in the right direction? Providing people with a compelling vision of the…