What is ADKAR Change Management Model, and what are best practices, tools and templates for teams and organizations?
Definition of ADKAR Change Management Model
The ADKAR Change Management Model is a change management framework that describes the five goals that must be accomplished in order to create successful change on both an individual and organizational level. These five goals include Awareness, Desire, Knowledge, Ability and Reinforcement. This model helps to simplify the daunting process of organizational change by breaking it down into small, attainable goals.
Description of ADKAR Change Management Model
The five goals of the ADKAR Change Management Model are described below and are typically achieved in the following order:
- Awareness – being aware requires that the individual is familiar with, and more importantly, has a desire to be familiar with the organization’s reason for implementing change. The achieve this goal, the organization should communicate to all employees their reasons for change either through informal conversations amongst employees or more formal meetings with upper level management.
- Desire – employees should want to be actively involved in the change process. To accomplish this, the organization should strive to get all employees involved and in support of the change by having the support of upper level management, curb any and all resistance to change, and create incentive programs associated with the change.
- Knowledge – employees should be educated on how the change will happen, what they need to do during the change process as well as what the organization expects from them following implementation of the change. To accomplish this goal, organizations must provide training to their employees either through formal (i.e., one-on-one coaching) or informal methods (forums or user groups).
- Ability – individuals should be able to execute these changes at the level the organization expects. To accomplish this goal, the organization should provide mentorship to their employees, give them sufficient time to learn and master new skills, and provide feedback on strengths and shortcomings.
- Reinforcement – employees should ensure that these changes are maintained over extended periods of time. To accomplish this goal, the organization should reinforce behaviors that are in accordance with the change through recognition or celebration, provide feedback, and hold employees accountable for upholding these changes.
Tools & Templates
The ADKAR model is often communicated in presentations, spreadsheets, and other strategic documents.
upBOARD's Online ADKAR Change Management Model Tools & Templates
Unlike most traditional Change Management templates in MS Word, Excel, or PowerPoint, upBOARD’s online ADKAR Change Management Model collaboration tools allow any team or organization to instantly begin working with our web templates and input forms. Our digital platform goes far beyond other software tools by including progress dashboards, data integration from existing documents or other SaaS software, elegant intuitive designs, and full access on any desktop or mobile device.
Learn more about upBOARD’s portfolio of other change management best practice tools and templates, including:
ADKAR Change Management Model, AIM Accelerated Implementation Methodology, Beckhard & Harris Change Process, Boston Consulting Group Change Delta, Bridges’ Leading Transition Model, Burning Platform, Change Management Impact Analysis, Change Management Maturity Model, Change Management Plan, Change Management Roadmap, Change Readiness Assessment, Change Resistance Management Plan, Change Risk Assessment, Communications Planning, Deming Change Cycle, Focus Groups, GE Change Acceleration Process, Go-Live Planning, Head, Heart and Hands Model, Kotter’s 8-Step Change Model, Kubler Ross Change Curve, Lewin’s Change Management Model, Nudge Change Model, People Centered Implementation, Performance Support, Process Mapping, Prosci Change Management Levers, Sponsor Roadmap, Stakeholder Analysis, Stakeholder Interviews, Switch Change Framework, User Acceptance Testing, VRIO Framework and What’s In It For Me (WIIFMs).